Privacy Policy

Welcome to Swyft! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

• Personal Information: When you register for an account or use our services, we collect personal information such as your name, email address, phone number, and payment details.
• Usage Data: We collect information about how you interact with our website and services, including IP addresses, browser types, and usage patterns.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and collect data about your interactions with our services.

• Location
  

  • Sharing your location with SWYFT: Your geolocation is used by SWYFT to facilitate pick up or delivery of parcels. If you don’t use location services, you can still use Swyft by manually entering your pickup and dropoff locations in the app. You can also use cross streets or landmarks instead of an address or select a relay point. You can choose whether to use location services in the privacy settings of your Swyft app. Your geolocation data is collected when the Application is open and you visualize the geographical map around you.

2. How We Use Your Information

• Service Delivery: To provide and manage our services, process transactions, and communicate with you regarding your account and service updates.
• Personalization: To customize your experience and offer relevant content and recommendations.
• Analytics: To analyze usage trends, improve our services, and understand user preferences.
• Marketing: To send you promotional materials and updates about our services, with your consent where required.

3. How We Share Your Information

• Service Providers: We may share your information with third-party service providers who assist us in operating our services, such as payment processors and customer support providers.
• Legal Requirements: We may disclose your information if required to do so by law or in response to legal processes, or to protect our rights, privacy, safety, or property, and that of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Security We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices

• Access and Update: You can access and update your personal information by logging into your account or contacting us directly.
• Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.

6. Third-Party Links Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

7. Children’s Privacy Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

9. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@myswyftapp.com.

Thank you for trusting Swyft with your personal information!